Privacy Policy

This privacy statement explains how the Individual Entrepreneur RAZINKIN OLEKSII SERHIIOVYCH (hereinafter "Boxes") collects and uses personal data when using our website "boxes.in.ua" and providing our services. It also outlines our and your rights regarding the processing of customer personal data.

All information posted on the website, including client application data, is processed and stored on a dedicated server of our subcontractor and is fully protected by the laws of Ukraine "On Personal Data Protection." This Policy applies ONLY to the information collected on our website boxes.in.ua; we are not responsible for the privacy policy or content of third-party websites if you accessed them from our site or social media.

General information about personal data processing: In this privacy statement, "personal data" refers to any information relating to an identified or identifiable natural person, directly or indirectly, particularly by reference to identifiers such as name, identification number, location data, or online identifier (pseudonym in social media and messengers), or mobile phone number.

Personal data may also include one or more factors specific to the physical, genetic, mental, economic, and other identities of the individual. The collection and responsibility for such data are directly carried out by the services owned by third parties - Google LLC and Meta Platforms, Inc. (formerly known as Facebook Inc.)

Special categories of personal data:

Racial or ethnic origin
Political views
Religious or philosophical beliefs
Genetic data
Biometric data
Physical or mental health condition
Sexual orientation and preferences, and more.

Personal data collected by integrated services and plugins of social media platforms Google LLC and Meta Platforms, Inc. on our website concerning you and your actions during your visit to our website fall into these categories.

We collect personal data that you provide through our website, directly by filling out online contact forms, subscribing to newsletters and marketing information from us, participating in surveys, or interacting with the company on social media, or registering applications by phone.

The information we collect about you includes:

Name
Position
Company or organization
Contact information, including email, legal entity address, postal and phone numbers.
Demographic information:
Country
Postal code
Information necessary to provide you with services
Any other personal data you voluntarily provide to us.

WE DO NOT COLLECT SPECIAL CATEGORIES OF PERSONAL DATA unless you provide us with such data. We do not intend to process sensitive information, and you are not obliged to provide it in free text fields. However, if you decide to provide any sensitive personal information in this manner, you confirm your consent to the collection and processing of such data. When registering a request for feedback, by default, you provide consent to the collection, processing, and storage of data necessary to process your order.

Automatically Collected Information

During your visit to our website, we automatically collect certain personal data from your device. Specifically, automatically collected data may include: your IP address, device type, unique device identification number (IMEI), browser type, operating system type, general geographic location data (such as country or city) based on your internet service provider's data, and other technical information.

We also gather information about how your device interacts with our website, including viewed pages, current URL, time of website visit, and internal link navigation. Collecting this information allows us to better understand potential customers and the ways in which they come to our website, as well as the content/products that interest them.

This information is used solely for internal analysis and improving service quality. The company may collect reporting and analytical information from third parties regarding your use of our services. Information will be collected through tracking technologies such as cookies and similar tools, including Google Tag Manager, Google Analytics, Meta Pixel, and others.

The data helps us to:

Diagnose and resolve technical issues
Improve the company's services and electronic resources
Provide you with information, products, or services you request
Notify you of changes in the company's operations
Enhance your content experience as subscribers to newsletters, if introduced by the company*

Personal data is stored for the necessary period according to the purposes of its processing.

Boxes Company guarantees that we will not sell or lease user personal data to third parties. Exceptions may only apply to requests from government representatives when disclosing your personal data is necessary to comply with the current legislation of Ukraine. However, such requests must be properly documented and supported by a court decision.

The company may provide your information to third-party providers whose services we use or to clients. These may include analytics, payment processing, hosting, monitoring, customer support, logistics services, and other services. In this case, the internal privacy policy rules of our company apply to the providers.

Boxes may disclose ANONYMOUS AGGREGATED DATA to third-party partners, including advertisers. This data does not contain your personal information.

Please carefully review this privacy statement, as if you do not agree with our policies and practices, you should not use Boxes services. By using the website and other services of Boxes, you agree to our privacy practices. This privacy policy statement may be periodically updated to reflect changes in our practices of collecting, using, or disclosing personal data.

We take all reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmitting data over the Internet or electronic storage methods are 100% secure. Therefore, we cannot guarantee the absolute security of your information if data transmission occurred through unsecured communication channels. For instance, we are not responsible for information disclosure that occurred due to the actions of your internet service provider/communication operator.

FAQ

What types of cardboard boxes do you manufacture?

We produce various types of cardboard boxes – rectangular, cubes, postal, large format, round hat boxes, and more. We can also customize boxes according to specific customer needs.

Do you produce self-assembled boxes?

No, we do not manufacture self-assembled boxes. However, we can offer a wide range of ready-made and assembled packaging solutions.

What sizes of cardboard boxes are available?

We can manufacture cardboard boxes in various sizes – from small ones for small items to large boxes for bulky goods.

Can you print a logo or other information on cardboard boxes?

Yes, we can print a logo, company name, any artwork, or other information on the boxes. We use silk screen, offset, or digital printing (depending on the request) to ensure high-quality printing on our products.

What materials do you use?

We use a variety of laminated and craft cardboard, natural and partially synthetic fabrics, and various decorative elements. The box itself is made from environmentally friendly raw materials. We can add additional materials or accessories, depending on your needs, such as handles, foam or cardboard inserts, windows, plastic holders, and more.

What is the minimum order quantity?

We understand that personal and business needs can vary, so we try to accommodate even small orders. Typically, the minimum quantity depends on the size and complexity of the product, and we are willing to discuss this on an individual basis.

Can you provide a sample box for our order?

Before manufacturing a full batch, we can offer to create a sample box for you to finalize all the details of the final product. You will need to pay for the sample box, and its cost will be the same as for manufacturing a single box. However, if you proceed with a production order after approving the sample, and return the sample in the same condition it was received, we will refund its cost. We produce boxes from a single unit upwards. If you only need one box, we will produce it as a separate order, not as a sample. If you want to ensure the quality of our products, you can visit our office and view samples of our products there. You can also discuss all the details with a manager, finalize materials and design, and place your order.

Can you produce 100 boxes in two to three days, and what does the production time depend on?

If you have an urgent order, we can expedite it, but you need to inform us by phone or email and coordinate it with our managers. If it's technically possible, we can produce your boxes within three days after approval. Please note that the standard production time is 10-14 working days after approval. This period depends on the quantity of boxes, their size, complexity, additional work required, and other factors. We usually provide a more precise estimate of production time when discussing the details of your order. We are always ready to help and provide guidance if any difficulties arise with your order. It's important to remember that an order is considered approved only after all print layouts, box sizes are finalized, and a prepayment is made.

I want to make a bank transfer for the order payment. What documents will you provide?

If you are paying for the order on behalf of a legal entity, you will need to provide us with the registration details of the future payer, and we will send you an invoice without VAT along with a shipping invoice. In turn, we will also provide you with documents related to the person who will be billed.

Is delivery to another city possible? What are the delivery times, minimum order, and transportation cost?

Yes, we work all over Ukraine. Our company is based in Kyiv, but we offer delivery through postal services such as “Nova Poshta” or “In Time”. The cost of transportation is not included in the price of the boxes and depends on the current rates of the chosen carrier. Boxes are packaged in film and corrugated cardboard to ensure maximum protection during transportation. Typically, delivery to major cities takes one day, while to small and medium-sized cities, it can take up to five days.
We can ship your order even if it consists of only one box, and the delivery cost will correspond to the courier service rates. On average, the cost of transporting one small box is 80 UAH, and for larger orders, it can be up to 2000 UAH. For large orders, we offer a special loyalty system. Don't worry; we will find the most convenient and affordable way to transport your beautiful boxes to you on time and at a reasonable cost!

Proud of the reviews ❤️

5.0

Vladyslava Yarmoshenko

Very satisfied with the box. The quality is wonderful, the picture is also good, everything is of high quality! They did it very quickly, for which I am extremely grateful! I will apply again! Everything is great!

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Natalie Glyanenko

Thank you very much!!!❤️ Сdid everything in the best way, helped out a lot and suggested the best way☺️ There will be a reason, I will definitely apply again! The best!☺️

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